Delete incorrect assessments from the wrong client's chart

Introduction

If you recorded assessments in the wrong client’s chart, our support team can help remove the incorrect entries. This article explains what happens when you request a deletion and what to do if you need more help.

Requesting deletion of incorrect assessments

Please contact support and let us know which assessments were entered in the wrong client’s chart. Include as much detail as possible so we can locate the records quickly.

• Client name or chart name
• Date and time of the incorrect assessment
• Any other details that help identify the entry

What happens next

We have deleted the incorrect assessments you recorded in the wrong client’s chart. If you need further assistance, please let us know.

Need more help?

If you have additional documentation that needs review or if you are unsure whether the correct chart was updated, contact Willetts Support and we’ll be glad to help.