Approve and set up MFA for a user

Introduction

This guide explains how to approve and set up multi-factor authentication (MFA) for a specified individual. If MFA has already been approved and set up, the individual can continue using their account as normal. If you need further assistance, contact the IT Helpdesk.

Prerequisites

• The individual’s account details
• Approval from the appropriate administrator or support contact
• Access to the MFA setup process for the individual

Step-by-step instructions

1. Confirm that MFA approval has been granted for the specified individual.
2. Set up MFA for the individual using the approved authentication method.
3. Verify that MFA is active and working correctly for the individual’s account.
4. Document the approval and setup completion in your internal records, if required.

Confirmation

MFA has been approved and set up for the specified individual.

Next steps

If the individual needs help signing in or using MFA, direct them to the IT Helpdesk for further assistance.

Contact support

For additional help, contact the IT Helpdesk.