Provide PUPS access for listed employees

Introduction

Use this guide to provide PUPS access for the listed employees. After access is granted, users must log off and back on before the changes take effect.

Prerequisites

Before you begin, make sure you have the following:

• A list of the employees who need PUPS access

  The appropriate admin or support permissions to update access

• Confirmation of which PUPS product or products the employees should access

Step-by-step instructions

1. Sign in to the admin or support area used to manage PUPS access.

2. Find the listed employees and update their access to include PUPS.

3. Save your changes.

4. Ask the employees to log off and back on so the access changes can take effect.

What happens next

Once the employees sign back in, their new PUPS access should be available. If the changes do not appear right away, have them log off again and retry after a short wait.

Need more help?

If you need further assistance, please let us know. Our team is happy to help with PUPS access questions and next steps.