Create a new employee account with access to EMAIL, PUPS, and CLOUD

Introduction

Use this guide to request a new employee account with access to EMAIL, PUPS, and CLOUD. The support team will create the account, assign a unique email address and password, and grant access to the services you request.

Prerequisites

Before you submit the request, make sure you have the employee’s full name and know which services they need access to.

• Employee’s full name

  Request for EMAIL access

  Request for PUPS access

  Request for CLOUD access

Step-by-step instructions

1. Submit a request to the support team with the employee’s name and the services needed.

2. Specify that the employee needs access to EMAIL, PUPS, and CLOUD.

3. Wait for the support team to create the account and assign a unique email address and password.

4. Share the login details with the employee using your organization’s approved process.

5. Confirm that the employee can sign in and access the requested services.

What the support team provides

When the request is completed, the support team will provide a unique email address and password for the new employee account. Access will be enabled for EMAIL, PUPS, and CLOUD based on your request.

Tips and best practices

• Use the employee’s legal or preferred name exactly as it should appear in the account.

• Request only the services the employee needs for their role.

• Keep account credentials secure and follow your organization’s password-sharing policy.

• If the employee needs additional access later, submit a follow-up request.

Next steps

After the account is created, make sure the employee can log in successfully and has the access they need to begin work.

Contact support

If you need help submitting the request or have questions about account access, contact Willetts Support.

Additional information

If your organization uses different access groups, include those details in your request so the support team can set up the account correctly.